Seven errors in the implementation of a business solution.
I talked about the importance of businesses have a business solution that gives them the peace to continue making money. Now I want to complement that topic talking about the seven most common mistakes companies often make in implementing a business solution.
I talked about the importance of businesses have a business solution that gives them the peace to continue making money. Now I want to complement that topic talking about the seven most common mistakes companies often make in implementing a business solution.
Implementing a business solution
Mistake # 1
The expectations of the owner or the policy are not clearly defined, nor the results you expect from implementing a business solution.
implementation of a business solution
When the company is not clear what you want and what you want from the implementation of a business solution, expectations can be very different among the different actors of the company, resulting in different views in each of the levels same.
Mistake # 2
It has a bad definition of the management model of routine activities, improvement and management of the company. This means that:
There is no clarity on the goals of the company.
one benchmark is made to measure progress or regress.
No clear action plans when abnormalities affecting the operation are identified.
No standardization of processes and operational procedures.
Mistake # 3
There is a bad definition of processes, sub-processes, activities and tasks. Here we refer to the lack of standardization of business processes of the company, leading to a situation in day to day business resulting in:
I rework.
Overstaffed for certain operational procedures.
Waste of resources.
Breach of times.
Excessive workloads.
Bottlenecks in the operation.
Mistake # 4
Responsible for the implementation of the business solution by the company, has some level of authority to cause changes or definitions. The customs that the company has rooted can be a major obstacle to any paradigm shift, since implementing a business solution implies that the company and the people who are part of it, get out of your comfort zone. Therefore, when responsible for the implementation lacks leadership within the organization and support of the governing body, will be unable to bring about the changes that the implementation of a business solution requires.
Error # 5
Those involved in implementation do not have the right profile. People are critical to the success or failure of the company, but it will be difficult to take forward a project like this, when people responsible for the company to implement a business solution not have:
The knowledge of their area of specialty.
They are not identified as leaders within the organization.
They are not willing to change the paradigms or leave the comfort zone.
They are not proactive.
They do not seek the best solution for the company.
They have a comprehensive view of the company.
Mistake # 6
Without proper change management before, during and after implementation of the business solution. The organization does not have a formal change process, which leads to resistance and strong points of conflict within the organization. This becomes troublesome process of implementing business in some areas of the company, increasing job stress and poor organizational climate.
Error # 7
It is assumed that the business solution is an automation of the current way of working of the company and that all problems will be solved. Some companies have the paradigm that a business solution is to automate your current form of manual operation and the solution is adjusted to 100% operation. Nothing is further from reality, as if the company has very clear its expectations, a business solution will allow is:
Ensure managerial same language across the enterprise.
Fostering a culture of continuous improvement within the company.
Engage the entire company in the scope of the expected results.
Improve understanding of the responsibilities and level of authority of persons within the company.
conclusion
To avoid falling into these errors before starting the implementation of a business solution it is important that the owner and the governing body are answered clearly questions like:
What do we get by implementing business?
What are the operational and strategic processes where changes are observed?
Why is it important to improve the operational and strategic processes?
How can we measure business solution that met our operational and strategic requirements?
Answering these questions will give them the opportunity to make the definition of the project objective, seeking to be: specific, measurable, attainable, relevant and defined in time. Likewise, it must be based on a management model where the organization of management, removing anomalies and standardization is established.
Finally, we must not forget that one of the most important points for success is human capital, so it is essential to select the best people to have a comprehensive knowledge of the company, who has the knowledge within your area of expertise and that has the necessary leadership within the company, to become the actor of change that will help the company navigate the same.