Nowadays, companies need to know in detail what is the performance of their staff and their departments. For this they have management tools such as scorecards, which are composed of a series of indicators or KPIs that the company considers relevant to analyze and track. But the most difficult task of this whole process is knowing how to choose what indicators to control to know the productivity of the company.

It presents a series of metrics, business indicators, through which it is possible to measure the level of productivity that each company has, gain visibility on different aspects directly related to the performance of both employees at the individual level, as well as the teams of work and check if the work dynamics are aligned with the strategic objectives of the organization and in particular with the HUMAN RESOURCES PLAN

The companies that use these indicators will know, with the necessary advance to be able to act and to correct, the personal dedication of each employee, their level of attention in a task, their degree of daily productivity in relation to the time of activity. Thus people improve their time management and companies can reduce the degree of time control they exercise over them.

But what these indicators mainly contribute is the possibility of investigating what the internal work processes are really within the organization, to be able to review them if changes have to be introduced and, if necessary, to be able to measure the results once implemented.

In summary, this E-book proposes to work based on a series of indicators that contribute to Business Intelligence organizations to carry out a better and more effective management of people and equipment and

Objectivize decision making.


Benefits of tracking this


The main benefits for a company that has metrics on this indicator would be:

– Knowing when a group does not have as much work as the company expects.

– Know when a group is, on the contrary, overloaded.

– Know if the average activity of the work team (the one reflected in the second column) is

aligned with what the company expects.

– Know if the individual activity shown in the third column of the chart aligns with the

expected or established by the company.

Intelligence that this indicator brings to the company

The business intelligence that provides the light of the data reflected by this indicator would go through the

decision making, which could:

– Carry out on time and before the deviation is greater at the level of work team.

– Carry out on time and before the deviation is greater at the individual level.

– Be more precise thanks to a better understanding of the causes of this deviation.

– Obtain better results thanks to the implementation of appropriate measures.

– Be able to control if the implemented measures work as expected.


Benefits of tracking this


There are many benefits for an organization to have metrics on this indicator:

– Know in which project you invest the most time.

– Know if more time is really spent on the most important active project.

– Check if the strategy is aligned with the execution.

– Accurately record the hours invested in a project. An especially useful data for all those companies, such as law firms, design agencies, engineering firms or marketing studios; billing per project.

– Compare the actual time spent in the project with the time initially budgeted.

– Control the times used in the project, in order to properly manage the teams.


Benefits of tracking this


The biggest benefits that the company obtains from this indicator are the following:

– It provides visibility on all the productive applications that are being used in the company, related to the time spent in each one of them.

– It allows to obtain a very precise information about which are the most used applications and the proportion in which productive and non-productive applications occupy the dedication of the employees.

– Allows you to check if you are really amortizing the investments you have made in tools (especially useful information in the case of engineers and companies that have to invest in very expensive applications to be able to do their work).

– Allows you to check if you are using the recommended tools for the performance of a job. For example, in the case of a department in which you have invested in a CRM, it would be possible to verify if the commercial team is dedicating a large part of its activity to working with this CRM instead of doing it with Excel, as had done until the incorporation of the new recommended tool.

productivity vs. activity

Definition of productivity vs activityThe business indicator productivity vs activity shows the difference between the total hours of daily activity and the hours of activity that have been dedicated to the use of productive tools. the number of hours dedicated to productive activities for the company.

Real example In the graph we see a practical example of how this indicator would be shown in a company that has measured it for a period of eight days. The orange band represents the activity during the defined period while the green band represents the productivity, that is, the time dedicated to productive activities within the total time in the company.

In this case we see that the productivity at the beginning of the period It was 1.72 hours while the measurement of the days, it can be seen that the productivity will increase until almost completely align with the activity to arrive at the end of the period. Productivity by teams Definition of productivity by teams Productivity by teams is an indicator business that shows the productive time of the work teams regarding their activity. Represents the sum of the time that the work group has devoted to activities considered as productive by the organization.

Real example This example shows the sum of the productive time of a work team over 6 days, which is the period in which The company has been measuring this indicator. As you can see, the period starts with a productivity of the group of 3 hours 50 minutes, which ends up being, after 6 days, 5 hours and 20 minutes of productivity, that is, of time that the team has employed in carrying out productive activities. In contrast to the previous indicator, productivity vs. activity, the measure that this provides us would be of a comparative type, not of absolute terms.

That is, to be able to draw conclusions from the point of view of business intelligence, it would be necessary to set an expected productivity, since with this data we could compare both values. What we can obtain, in view of the data provided by this indicator , is the existing trend in terms of productivity by teams. The blue line shown in the graph shows an upward trend, which in this case corresponds to the aforementioned work team, from the production department of the company that made the measurement. After a period of six days it can be seen that a visible improvement has been obtained as reflected in the graph.

Productivity by project

Productivity by project: concept This business indicator shows us the business productivity since it reflects, from all the time invested in a project, the proportion that has been dedicated to productive activities. In fact, one of the indicators previously seen, activity by project, showed the total time invested in a project. However, the information provided by this indicator goes further and reveals, from the total time spent on a project, which part has actually been dedicated to work in productive activities. Before it was activity by project and now it is productive activity by project.

This indicator allows us to know the distribution by project of the time effectively productive in the company. In this way we access a necessary information: how much productive time is being devoted to each project that is active in the company. Real example In this example we see that the graph reveals that the total activity is 170 hours and 56 minutes, while the productivity only reaches a value of 158 hours and 14 minutes. 20 Indicators.

These figures are frequent, since productivity is always lower than the activity and that is why we have to try to align both trends. In this way, we will try to reduce the difference between activity and productivity, reducing the dedication to non-productive activities, which would increase the portion of time actually used in productive activities, with its direct impact on total productivity.

Average activity time Definition Average activity time indicator (TMA) is a business indicator that allows us to see the time in which you work with an application without interruption. It can show the interruptions, but, above all, shows the changes from one application to another.If the employee performs a job on the computer and suddenly receives a call or a partner approaches to consult something, there would be an interruption because a new one would enter. activity.

Also if you have to stop to check something on the internet, even if this activity is also carried out on the computer and without leaving the post, it would be considered as a change of activity

Business Productivity Q&A

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