The new ISO 19011 standard has been published today, July 3rd after a revision of the 2011 version reflecting the growing number of management system standards (MSS) and the recent revisions of some of the most widely used, such as ISO 9001 for quality and ISO 14001 for the environment.
Organizations are increasingly turning to management systems, in a quest to be more effective and save time and money. Many companies have several different management systems, each focusing on different areas, such as IT, information security, quality and environmental management.
The new ISO 19011:2018 will help with the effective audit of those management systems to ensure continuous improvement, allowing harmonization across systems and a uniform approach of the auditing process where there are multiple systems in place.
As organizations see the benefit and need for management systems, there has been an increase in the number of sector-specific standards to respond to the mandate.
There are now MSSs that cover areas such as health and medical, environment, services, information technology and more. In addition, the two most popular MSSs – ISO 9001 and ISO 14001 – have been updated in 2015, so the auditing of these systems needs to reflect the variety and number of standards being developed.
ISO 19011 is applicable to all organizations that need to conduct internal or external audits of management systems or manage an audit programme. It is intended to apply to a broad range of potential users, including auditors, organizations implementing management systems and organizations needing to conduct audits of management systems for contractual or regulatory reasons.
Management system standards are growing in popularity as organizations see how they can be applied to manage interrelated processes to achieve their objectives. From quality or energy management to food or traffic safety, the list of standards aimed at helping organizations put in place effective management systems is getting long.
ISO alone has over 70 management system standards, building on international expertise and best practice to help organizations perform better, save money and develop a competitive edge.
In order to get the best out of a management system and ensure continuous improvement, regular auditing needs to take place. Not an easy task if, like most organizations, you have several management systems in place.
ISO 19011, Guidelines for auditing management systems, however, offers a uniform, harmonized approach, enabling effective auditing across multiple systems at the same time.
Denise Robitaille, Chair of the ISO project committee) that revised the standard, said it was updated to ensure it continues providing effective guidance to address changes in the marketplace, evolving technologies and the many new management system standards recently published or revised.
“Other key changes in the 2018 version include the addition of a risk-based approach to the principles of auditing to reflect the enhanced focus on risk in both management standards and in the marketplace,” she said.
“There are tips on auditing risks and opportunities as well as information on applying risk-based thinking to the audit process. In addition, guidance has been expanded in a number of areas such as managing an audit programme and conducting an audit.”
ISO 19011 also provides guidance on external audits, including certification and supplier, which support the implementation of the MSS. The standards costs 158 CHF, counts 46 pages and can be ordered through the ISO Store. NBN is providing a launch event on November 29th in Brussels about the new ISO 19011. More info on the NBN website.